Frequently Asked Questions
You have questions? We have answers. Below are answers to some of the most common questions about Pangborn Memorial Airport.
How early should I arrive at the airport for my flight?
- 90 minutes prior to scheduled departure for customers traveling to an international destination (with or without checked luggage).
- 75 minutes prior to scheduled departure for customers traveling domestically with checked luggage.
- 60 minutes prior to scheduled departure for customers traveling domestically without checked luggage.
Note: both our ticket counter and kiosk close for check-in 40 minutes prior to departure.
Is there TSA Precheck at the airport?
What time does the terminal building open?
How much does it cost to park at the airport?
Long-term parking is $10 per 24-hour period. Short-term parking is free for the first 4 hours and $13 for 24 hours. For more information, visit www.flywenatchee.com/parking-2/
What type of identification do I need in order to travel?
I lost my identification. Can I still travel?
You will not be allowed to fly if your identity cannot be confirmed, you chose to not provide proper identification or you decline to cooperate with the identity verification process.
What items are not allowed through the security checkpoint?
How can I check on a flight's status?
How do I contact airport Lost & Found?
If you lost your item in the airport, please call 509.884.2494. If you lost your item on the airplane, please call Alaska Airlines directly at 800.252.7522. For items lost in the parking lot, please call at 509.884.4700.
My child is traveling alone. Can I accompany him/her to the gate?
I have a question about the airport not listed in the FAQs. Who can I contact?
If you have a question that has not been answered here, please contact the Airport Administration Office at 509.884.4700.
Which airlines fly into the airport?
Are there any job openings at the airport?
What is the Airport's annual budget?
Can I get a rental car at the airport?
Hertz has an office located in the terminal. Enterprise has a counter but is not fully staffed. For more information, please visit our rental car page.
How can I have a passenger paged?
Currently not an option.
Who could I contact to advertise at the airport?
Bobbie Chatriand (509) 884-4700 ext 208
How do I file an airline complaint?
Does the airport give tours of the airport facilities to pre-arranged groups?
Yes! Please call Bobbie for more information (509)884-4700 ext. 208
Can I fly my drone near your airport?
Are there any hotels near the airport?
There are several hotels located within 6 miles of the airport. Click here to visit our Ground Transportation and Lodging page.
Does my child need an ID to travel?
What is the airport’s contingency plan for delayed flights?
How early do I have to check-in?
- International travel (with or without checked luggage): 90 minutes prior to scheduled departure
- Domestic travel with checked luggage: 75 minutes prior to scheduled departure
- Domestic travel without checked luggage: 60 minutes prior to scheduled departure
The ticket counter and KIOSK close 40 minutes prior to departure.
How many bags can I bring?
You are allowed 1 carry-on bag, plus one personal item, such as a purse, briefcase or laptop computer. Airlines are becoming stricter in enforcing regulations limiting the size of carry-on luggage, and there is a maximum weight of 50 lbs. per checked bag. If the flight is weight limited, bags are bumped before passengers. For baggage information, go to alaskaair.com.