Frequently Asked Questions
You have questions? We have answers. Below are answers to some of the most common questions about Pangborn Memorial Airport.
How early should I arrive at the airport for my flight?
- 90 minutes prior to scheduled departure for customers traveling to an international destination (with or without checked luggage).
- 75 minutes prior to scheduled departure for customers traveling domestically with checked luggage.
- 60 minutes prior to scheduled departure for customers traveling domestically without checked luggage.
Note: both our ticket counter and kiosk close for check-in 40 minutes prior to departure.
Is there TSA Precheck at the airport?
What time does the terminal building open?
How much does it cost to park at the airport?
What type of identification do I need in order to travel?
I lost my identification. Can I still travel?
In the event you arrive at the airport without valid identification, because it is lost or at home, you may still be allowed to fly. The TSA officer may ask you to complete a form to include your name and current address, and may ask additional questions to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You may be subject to additional screening.
You will not be allowed to fly if your identity cannot be confirmed, you chose to not provide proper identification or you decline to cooperate with the identity verification process.
What items are not allowed through the security checkpoint?
How can I check on a flight's status?
How do I contact airport Lost & Found?
My child is traveling alone. Can I accompany him/her to the gate?
I have a question about the airport not listed in the FAQs. Who can I contact?
Which airlines fly into the airport?
Are there any job openings at the airport?
Can I get a rental car at the airport?
Hertz and Avis/Budget have offices located in the terminal. Enterprise has a counter but is not fully staffed. For more information, please visit our rental car page.
How can I have a passenger paged?
Who could I contact to advertise at the airport?
How do I file an airline complaint?
Does the airport give tours of the airport facilities to pre-arranged groups?
Can I fly my drone near your airport?
Are there any hotels near the airport?
Does my child need an ID to travel?
What is the airport’s contingency plan for delayed flights?
How early do I have to check-in?
- International travel (with or without checked luggage): 90 minutes prior to scheduled departure
- Domestic travel with checked luggage: 75 minutes prior to scheduled departure
- Domestic travel without checked luggage: 60 minutes prior to scheduled departure
The ticket counter and Instant Travel Machine close 40 minutes prior to departure.
How many bags can I bring?
How can I find out if the flight is on schedule or will be canceled by weather?
Do you have a question that is not on the list? Please fill out the form below or contact the Airport Administration Office (509) 884-2494 ext. 6. The airport office in the terminal can answer most questions or direct you to another source. The office is staffed from 8:00am – 5:00pm on weekdays, excluding holidays.